What We Do

Market Research Analytics

Pivot is a specialized and have strong depth in helping client drive business planning and strategy using various market research tools.

Some of the areas we focus on include:

  • Market segmentation
  • Market trends
  • SWOT analysis
  • Benchamark competition
  • Marketing effectiveness analysis

Connect the dots with social intelligence

Pivot performs advanced data crawling, cleansing and synthesizing techniques to help clients understand market/product sentiment, cusotmer loyalty, competitive penetration, new market opportunities through the use of a myriad of social channels.

Unlock insights on any data

Pivot's team of data scientists help clients extract value and enable real time business decisions from the ever growing volume of structured and unstructured business data.

We use advanced data analytic tools such as SAS, R, Tableau, Minitab to perform the following analysis:

  • Descriptive Analytics
  • Diagnostic Analytics
  • Predictive Analytics
  • Prescriptive Analytics

Roadmap for higher revenue and customer loyalty

Pivot's team of CRM analysts and management consultants work with organiztions not only to analyze and understand the customer relationshop data but also to develop strategies and roadmap for driving increased revenue and customer loyalty through

  • Customer experiene measurement
  • Churn and loyalty trends
  • Cross and up-selling opportunities
  • Supply chain effectiveness

How We Do

Harness big data analytics to deliver big value to business, add context to data through story telling. Reduce complex data sets to actionable intelligence to make more accurate business decisions. Demystify big data to increase value for strong business outcomes.

Descriptive Analytics

What is happening now based on incoming data. To mine the analytics, you typically use a real-time dashboard and/or email reports.

Diagnostic Analytics

A look at past performance to determine what happened and why. The result of the analysis is often an analytic dashboard

Predictive Analytics

An analysis of likely scenarios of what might happen. The deliverables are usually a predictive forecast.

Prescriptive Analytics

This type of analysis reveals what actions should be taken. This is the most valuable kind of analysis and usually results in rules and recommendations for next steps.